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A little about Lai-Jing

Last updated: Nov 21, 2025.
I am a product designer and product manager with 6+ years of experience, and a background in Architecture.
I had just left Polycam, where I led the design and growth initiatives for a 3D scanning app serving architects and engineers, 3D artists and enthusiasts, and everyday individuals.
Over the past six years, I have had the privilege of helping to ship core product features and improve user experiences at highly innovative education, creative, and legal tech startups. I believe in working scrappy but setting a high bar for ultimate delivery. More about my process and principles here.
Currently I am taking some time off to:
šŸ› take care of myself and heal from 2025 burnout;
āœšŸ¼ write about my thoughts;
ā€šŸŽØ reconnect with design roots;
šŸŖ„ explore vibecoding and AI;
šŸ› work on my secret dream project about design and education.

My journey so far

1988
Born and raised in Hong Kong, I am a quarter Korean and three quarters Chinese. I can speak and write English, Cantonese, and Mandarin.1
2000
Web design was my first love and it had believe that I had a passion for design. I started learning how to design and code websites at the age of 11 during the age of Web 1.0. As a kid, HTML/CSS/JS was (and still is) my lego.2 It felt absolutely magical to me that I could type lines of text on notepad and it turns into something colorful on a screen. I think the reason why I love web design because it constantly requires one to toggle between artistic, creative and scientific ways of thinking. It’s like solving a puzzle and painting a picture at the same time.
2007
Thinking I had a love for design, I went into architecture, the physical kind. Architecture turned out to be a bit of a different animal, but I stuck with it for a whole decade.3 I came to UC Berkeley in 2017 to pursue PhD in architecture, thinking I’d spend the rest of my life, researching, writing and teaching instead.
2018
On my 30th birthday, I reckoned that if I didn’t circle back to my first love — digital design — I’d regret it on my death bed. So I put myself on leave-of-absence and ventured into the unknown.4
2019
To date I’ve worked at several startups helping them bring product ideas to life.5 I don’t feel like my years in architecture was a waste at all, since the process of materializing an idea is not all that different even if it’s of a different medium.6
2020
I started organizing a weekly meetup for architects looking to expand into tech called CritRoom.7 It has been an awesome journey so far as I got to meet many amazing individuals who had gone through similar experiences, or are exploring similar pathways.
2022
I am enormously grateful that I was able to make this career change. My love for digital design has only grown since 11. I’m still learning how to code and use new tools on my free time and it’s a joy to me.
1

By the time my Korean-American mom tried to teach me Korean, it was too late. Despite my best of efforts, my Korean is still at absolute beginner’s level.

2

Upon excavating the fossils of them on the wayback machine, I’ve decided that they are too embarrassing to be shown here.

3

Since architecture was all that I've done since the start of my adult life, it took me too long to realize I wasn’t cut out for it.

4

This is a short version of what happened. If you get to know me, I’ll give you the long version.

5

My stance is that a designer’s responsibility is not just to design, but also to clear the barriers that prevent the designs from seeing the light of day.

6

I always have a lot of fun reflecting upon those parallels — it makes me feel less of an outsider. I'm also not the only one.

7

Though kind of geeky, through this effort, I’ve met new friends from all over the world who shares a similar background and interest. It was genuinely one of the most invigorating things I’ve done in a while.

The architectural mindset

Drawings of a roof detail which I was working on, circa 2011.

Completed roof and the space below as a result of said drawings.

Three ways in which I still lean on my architectural background today:

1— Stay organized to work fast

In architecture, you have to move through volumes quickly and efficiently. Think producing construction drawings at multiple scales, building a physical model, and then making presentation decks all in a night! As a result of going through hell’s fire, I’ve learned how to stay organized in order to move mountains.1

2— Reason well

With an additional academic background, I pride myself on my ability to critically reason and make sound judgments. This helps a lot with the early phases of design and research, where we need to isolate problems and consider solutions.

3— Knowing that what’s shipped is what matters

Finally, ingrained in my training is the notion that I am responsible for both visualizing ideas through blueprints as well as overseeing the build—the two have to go hand-in-hand to ensure the quality of the final output. I know that we need to design for smooth team collaboration as much as we do the final product.2 I try my best to communicate the critical details that cross-functional partners need so that they don’t have to read my mind.3
1

Design softwares are all quite similar.

2

Hello, DesignOps!

3

In architecture, it is widely recognized that learning how to dimension your drawings correctly takes time. Schools and studios generally spend time training us how to do this.

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